Effective Date: July 27, 2025
At J-Tech Phone Solution, accessible from https://jtechphonesolution.co.ke, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect:
- Full name
- Phone number
- Email address
- Device details and repair history
- Purchase details for accessories
2. How We Use Your Information
We use the information to:
- Process repair orders and accessory sales
- Provide customer service and follow-ups via SMS or WhatsApp
- Improve our services and user experience
- Send updates, invoices, and reminders
3. Information Sharing
We do not sell or rent your data. Information may be shared with trusted partners (e.g., Google, Meta) for messaging or analytics only.
4. Data Security
We implement security measures to protect your data from unauthorized access, misuse, or disclosure.
5. Your Rights
You may request to:
- Access your personal data
- Correct any incorrect information
- Delete your data (subject to legal limits)
To do so, contact us using the details below.
6. Contact Us
For any questions or concerns, reach us at:
📧 Email: info@jtechphonesolution.co.ke
📱 Phone: +254768524452